Frequently Asked Questions

     
    1.  What is a discount rate?
    2.  What is the total cost to setup my account?
    3.  What cards will I be able to accept?
    4.  What if my credit is bad?
    5.  When do I get my FREE copy of CheckMAN?
    6.  When are funds transferred to my account?
    7.  Are there any extra setup costs to accept Discover?
    8.  Does it cost extra to accept American Express?
    9.  Will I find a better service, or better product?
    10.  What if my application is declined?
    11.  What if I have other questions?
    12.  Do you charge a "Semi-Annual" fee?

    1.  What is a discount rate?
    A discount rate is the percentage of each transaction that you pay to your card processor for processing your credit card sales.  These fees are largely influenced by the percentage that Master Card and Visa charge us. 
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    2. What is the total cost to setup my account?
    Your only upfront cost will be your first month's gateway fee of $14.95.  Keep in mind that there are other processors out there, even today, charging nearly $1000 for this exact same gateway. 
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    3. What cards will I be able to accept?
    With a basic account, you will be able to accept MasterCard, Visa, Discover, and American Express. 
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    4.  What if my credit is bad?
    Very few applications get declined. (And credit (or lack of) is not typically the reason).  If you have terrible credit, your discount rate/fees may be slightly higher, but most likely you will still get approved. About 99% of our applications get approved.
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    5.  When do I get my FREE copy of CheckMAN?
    After you submit your application, you will be given a link  where you can get your FREE copy of CheckMAN.  Or, if you choose to order the check paper with your merchant account, you will actually be shipped a full CheckMAN package with your merchant account application.   The registration fee on your copy will already be prepaid.
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    6.  When are funds transferred to my account?
    Funds are typically deposited to your account within 72 hours (business days) of batch settlement.
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    7.  Are there any extra setup costs to accept Discover?
    No, Your account will automatically be setup to accept Discover. Discover's discount rate is slightly higher than the MC/Visa rates, but it's well worth paying a few extra cents per transaction to give your customers the ability to pay with Discover.
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    8.  Does it cost extra to accept American Express?
    Not with us.  Other companies charge up to an extra $100 for processing of an American Express merchant application.  With us, the setup is FREE. American Express will charge you $5.95 monthly, as long as you don't do over $5,000/yr in American Express sales. If your American Express sales are over $5,000 annually, then you will be charged a percentage rate assigned by them.
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    9.  Will I find a better service, or better product?
    Probably not.  We stand behind our products and services.  Our prices are some of the most competitive in the country.  Your satisfaction is our number one goal.
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    10.  What if my application is declined?
    Very few applications get declined.  In fact for all distributors in your group, we have arranged with the bank and processor to offer a "Guarantee Issue" merchant account.  There are very few reason why you would not qualify for our "Guarantee Issue" account.   If you do get declined (very unlikely), we will immediately refund your money.  Your copy of CheckMAN is yours free to keep even if you should be declined.
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    11.  What if I have other questions?
    Please don't hesitate to contact us with any questions that you may have.  Just click here and you will find several methods of contacting us.
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    12.  Do you charge a Semi-Annual fee?
    No we do not..  Many credit card processors will charge a semi-annual "member fee" (some even charge a quarterly fee).  Capital Merchant Solutions, Inc does not do this.  Our processing bank does charge a nominal $49.95 annual membership fee.  This fee is assessed only one time each year.  Typically the fee is charged within your first 60 days of processing.
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Copyright © 2006, Capital Merchant Solutions, Inc. All rights reserved.
Registered MSP/ISO for HSBC Bank, Buffalo, NY



14 March 2006
Capital Merchant Solutions Inc's CEO, Christopher Nelson announces that internet merchant account setup fees will now be WAIVED for all accounts applying through HerbAccount.com !

02 September 2003
Capital Merchant Solutions, Inc announces the redesign of it's website www.HerbAccount.com. Never before has CMS offered such an easy setup process to Independent Herbalife Distributors for a "Real-Time" Internet Based Merchant Account. This account will allow U.S. Distributors to use a very simple internet gateway to process credit card transactions, as well as offering a "Real-Time" integration solution for most distributor websites!

02 September 2003
CMS CEO, Christopher Nelson, announces a new pricing structure for all new Herbalife Distributors. Never before, has our startup cost been so low. For only $49.99 you can get set up with a "REAL" internet based credit card processing merchant account.

Questions?
Don't hesitate to contact CMS. We are here to help you.
Ph: 1-877-495-2419